Usher

Lone Star Park At Grand Prairie • Grand Prairie, TX

230d

About The Position

The Usher position is responsible for promoting positive customer relations by greeting patrons and providing a full range of informational services throughout their stay. This role involves greeting customers upon entry, escorting them to their seats, maintaining cleanliness in seating areas, and providing information about services offered. The Usher must approach all interactions with a friendly and service-oriented attitude, monitor guests for any issues, and report findings to the Department Manager or Supervisor. Dependability, good attendance, and the ability to work evenings, weekends, or holidays as scheduled are essential. The position may also require the development and maintenance of forms for Admissions and Reservations Clerks, along with other assigned duties.

Requirements

• High school diploma or GED.
• No prior experience or training required.
• Excellent communication skills.
• Basic math and reasoning ability.
• Ability to communicate fluently in English.
• Must be able to follow instructions.
• Bilingual skills are a plus.
• Must pass a background check and obtain necessary licenses or permits.

Nice To Haves

• Excellent customer service skills.
• Cash handling skills preferred.

Responsibilities

• Greets all customers to the facility or designated areas.
• Escorts patrons to seats and maintains cleanliness of seating areas.
• Furnishes information regarding customer-related services.
• Provides direction to groups scheduled for specific events.
• Monitors guests for problems and reports findings.
• Completes all opening/closing duties as per department procedures.
• May work evenings, weekends, or holidays as scheduled.
• Develops and maintains forms for Admissions and Reservations Clerks.
• Performs other duties as assigned.

What This Job Offers

• Industry: Food Services and Drinking Places
• Education Level: High school or GED