Usher/Ticket Taker- Allianz Amphitheater

Live Nation WorldwideRichmond, VA
16h

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? You’re welcoming, alert, and service-driven. You’re often the first face a guest sees, and first impressions matter. You bring positive energy, clear communication, and confidence to every interaction. You’re attentive to detail, calm under pressure, and comfortable managing large crowds while keeping the experience friendly and professional. THE JOB Allianz Amphitheater is seeking Ushers / Ticket Takers to provide safe, organized, and welcoming entry and seating experiences for all guests. This role plays a critical part in crowd flow, guest communication, and overall event operations. This is a part-time, seasonal position.

Requirements

  • Strong customer service skills and positive attitude
  • Ability to remain calm and professional in high-volume and loud environments
  • Clear verbal communication skills
  • Strong situational awareness and attention to detail
  • Ability to stand for extended periods and work outdoors
  • Team-oriented mindset

Responsibilities

  • Greet guests warmly upon arrival and scan tickets accurately and efficiently
  • Direct guests to seating sections, amenities, and venue features
  • Monitor assigned areas to ensure safety, accessibility, and policy compliance
  • Manage crowd flow in entry gates, aisles, and seating sections
  • Respond to guest questions and escalate concerns when necessary
  • Enforce venue policies professionally and respectfully
  • Assist with ADA seating and accessibility needs
  • Support post-show egress and venue clearing procedures
  • Communicate clearly with Guest Services, Security, and Operations teams
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