Usher/Ticket Taker- The Warner Theatre

Live Nation • Washington, DC

127d • $17

About The Position

The Warner Theatre is seeking an Usher/Greeter/Ticket Taker. As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

Requirements

• High School Diploma or equivalent preferred.
• At least 1+ year in a guest service role preferred.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+.

Responsibilities

• Greet guests and scan guest tickets upon entry to the venue.
• Answer guest questions and assist guests with locating their seats.
• Examine tickets for entry to various seat levels around the venue during the event.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve guest complaints or problems.
• Provide assistance to guests with special needs, such as helping with seat accommodations.
• Participate in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• Assist in verifying staff credentials to generally restricted areas.
• Partner with fellow band members at the end of show to close the venue.
• Assist patrons by giving directions inside or outside the venue.
• Ensure guests are safely enjoying the show.
• Perform additional tasks as requested by management.

Benefits

• Free concert tickets.
• Dog-friendly offices.
• Progressive benefits like student loan reimbursement and adoption/fertility support.

What This Job Offers

• Job Type: Part-time
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: High school or GED