Usher / Event Security - Peoria Civic Center

ASM Global • Peoria, IL

104d • $15

About The Position

Direct the safe and orderly flow of guest traffic upon entry and exit from venues throughout the Peoria Civic Center while providing excellent customer service with a courteous and friendly demeanor. Starting pay is $15.00/hour and up. Benefits: Flexible scheduling, 401k, Paid Leave.

Requirements

• Ability to work a flexible schedule, including nights, weekends, and holidays, according to the event schedule.
• Ability to work an overall part-time schedule, according to the number and type of events scheduled. No minimum hours each week.
• Must be 18+ years old to apply.
• High school diploma/GED required.
• English language fluency required.
• Basic computer competency preferred, including use of email applications.
• Must have reliable transportation.

Responsibilities

• Direct patrons to the correct seat location, providing the appropriate level of assistance.
• Answer guest questions in a timely manner.
• Inspect assigned seating areas for damage or safety issues prior to each event and immediately report deficiencies to a supervisor.
• Promote the reputation and goodwill of the Peoria Civic Center through a well-groomed appearance and pleasant, helpful, and courteous interactions with customers, the public, and other employees.
• Follow the dress code according to requirements for each event and wear the provided uniform elements.
• Maintain cleanliness of assigned uniform or shirt.
• Maintain tight security for entry to venues by verifying validity of patron tickets.
• Follow current procedures for scanning event tickets upon guest entry.
• Report unsafe conditions and guest accidents to supervisor and/or security/medical staff as required before, during, and after an event.
• Treat all guests and co-workers with respect.
• Promote an enjoyable environment for guests by striving to deescalate confrontations among guests and/or staff and report incidents to supervisor and security as the situation demands.
• Other duties as assigned.

Benefits

• Flexible scheduling
• 401k
• Paid Leave

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: High school or GED