User Support Specialist - Police Department
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About The Position
The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence. The City of Phoenix Police Department's Information Technology Bureau (ITB) is seeking energetic and customer service driven applicants with a passion for technology to fill a User Support Specialist vacancy with the Service Delivery Team's ServiceDesk Support group. The position will provide first line end user technical support for all desktop, MDC (Mobile Data Computers), software, and all other computer-related hardware peripherals. Applicants must display technical expertise with Microsoft operating systems, Microsoft Office applications, remote desktop tools, account management tools, and use of both desktop and laptop computers.
