User Researcher - Mobile

Activision Blizzard • Los Angeles, CA

7d

About The Position

Activision is looking for a passionate and experienced User Researcher to carry out user research on some of the world’s best-known franchises. Your role will primarily focus on conducting research on various Call of Duty and other Activision projects. The ideal candidate is a motivated and experienced researcher familiar with testing Multiplayer, Battle Royale, and/or live ops games for player sentiment and usability. This role is a temporary assignment with an anticipated duration of approximately six (6) months. Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

Requirements

• Professional experience with applied user research and product evaluation on mobile games
• Experience managing stakeholder needs and expectations within a development context.
• Experience with, and passion for video games is a must, and an ideal candidate will be well versed in at least one of Activision’s titles.
• Bachelor’s degree required (computer science, statistics, branches of psychology, human computer interaction, human factors, information technology, or related field).
• Professional time and project management skills.
• 3+ years of experience conducting user research for video games.
• A passion for video games, especially FPS, PvEvP, Action/Adventure, Strategy, Simulation/Management games, especially any on mobile platforms
• Strong organizational and analytical skills.
• Professional expertise in qualitative research methods.
• Excellent interpersonal communication (both written and verbal).

Nice To Haves

• Advanced degree is preferred.
• Experience with research with prototype or early development game projects
• Experience with user testing of console and pc first-person games and mobile games
• Experience in inferential statistical analysis methods is a plus.
• Knowledge of data visualization software is a plus.
• Familiarity with quantitative research methods is a plus.
• Familiarity with use of telemetric methods and tools is a plus.

Responsibilities

• Conducts and oversees user research for at least one mobile focused project under the direction of a manager, including all stages from planning to execution.
• Carries out research using a variety of methods, including, but not limited to: usability testing, appreciation playtesting, balance testing, focus group moderation, interviewing, survey creation, heuristic evaluation, card sorting, exploratory research, and field studies.
• Crafts and edits actionable reports and surveys.
• Presents/communicates summarized research results directly to development teams for discussion and future implementation.
• Offers occasional design suggestions based on observation, research, and expertise.
• Occasionally travels to run on-site tests or to act as research expert.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees