User Research Analyst

We are seeking a highly motivated and innovative UX Research Analyst to join our team. The ideal candidate will be responsible for understanding and evaluating user experiences, conducting user research, analyzing user behavior, identifying areas of improvement, and transforming these insights into actionable recommendations to enhance our products. As a member of the team you, will have the opportunity to directly contribute and deliver solutions that are intuitive, employee centric, inclusive, and accessible for Visa’s core people platforms. The role will be focused on creating solutions that meet the real needs of our end users by understanding the context in which users interact with a product or service, involving them in the design process through research, testing, and feedback. You will work closely with product managers, developers, and other stakeholders to ensure our products meet user needs and expectations. This is an exciting opportunity for an experienced UX research professional to enter at the “ground floor” and shape the future organization. We want to eliminate friction, create delightful and memorable user experiences by making interactions easy, and adapt the design of our pillar platforms to human behavior.