User Experience Senior Designer, Service

T-Mobile • Bellevue, WA

1d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Senior Product Designer will contribute to the product design team and uphold standard processes in user experience design for our customers. You will build alignments around features and implement design thinking with a deep understanding of how to marry the needs of our business customers with digital experiences that deliver. The successful candidate will guide user experience designers.

Requirements

• Bachelor's degree in computer science or related field or equivalent experience required.
• 4 plus years related working experience.
• User Experience and Interface Design (Required)
• Communication (Required)
• Presentations (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• 3 plus years Figma experience
• Strong communication skills
• Sophisticated user journey experience

Responsibilities

• Lead and guide a small team of designers to ensure high-quality output, while also crafting and evolving design principles, guidelines and patterns.
• Produces user journeys, wireframes, prototypes, and final UI using design systems with minimal oversight.
• Has vast knowledge of benchmarking and competitive analysis.
• Ability to work hand and hand with project and product managers to plan, build and implement with success while balancing multiple projects in a fast-paced environment.
• Collaborates with Development, Research, Product Management, Design and Accessibility to maintain consistency across the digital ecosystem and address cross-application design challenges.
• Gives high-level design strategy across the company with collaborators doing weekly presentations with leadership.
• Provides feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns.
• Strong consulting/partnership/problem solving skills, identifies and works within an ambiguous environment.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees