User Experience Product Owner

Dell TechnologiesAustin, TX

About The Position

User Experience Product Owner Join us to do the best work of your career and make a profound social impact as a User Experience Product Owner on our Product Management-IT Team in Austin, Texas. What you’ll achieve At Dell Technologies we are enabling the next data decade for our businesses and customers. With some of the biggest data implementations in the industry, the Dell Digital Data team is constantly reimagining and innovating the way data is consumed and enabled. We make use of leading-edge software and tools to collect, mine and interpret data and the statistical analyses and reports we produce inform decisions with a global impact. In this role we are looking for individuals who are passionate about data and the possibilities of leveraging it to power intelligent, insightful and impactful outcomes. You will be working with some of the best minds and talents in the data space including business stakeholders, architects, application teams, privacy, security, governance etc. We believe in empowering our teams and leaders to take end to end ownership of the outcomes with the highest focus on quality, stability, security and customer satisfaction. As a User Experience Product Owner, you’ll be the voice and advocate for a major user segment (Data Producers). You’ll be responsible for deeply understanding the sub-personas of the Data Producer Archetype; those that produce insights and Data Products. You’ll translate their needs into a prioritized roadmap that clearly ladders up to the Data Experience Roadmap, blending user empathy with technology systems thinking and strategic prioritization. You will: Serve as primary advocate for the Archetype and sub-personas across forums, maintaining a deep understanding of the user goals, workflows, interactions, mental models, and friction points Be able to represent the Archetype and sub-personas (such as Data Product Owners, Data Engineers, Data Modelers, etc.) in design reviews, roadmap planning/assessment, and trade-off decisions while simultaneously balancing engineering feasibility and governance compliance Develop and maintain a prioritized roadmap, grounded in research, persona insights, experience standards, and business value, that clearly ladders up to the Data Experience Roadmap Collaborate w/UX Designers/Researchers to analyse existing feedback for themes, patterns, and opportunities (support tickets, usage analytics, etc.) Work closely with roadmap owners across engineering and governance to provide requirements and acceptance criteria that guide solution design and delivery of Archetype needs Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Requirements

  • 10+ years of relevant experience in Product Management/Ownership and/or UX strategy in data-adjacent roles
  • Working knowledge of data platforms like Lakehouses, Teradata, Greenplum, Cloud Platforms, Hadoop; data engineering tech stack including Informatica, Streamsets, Kafka, Spark, SQL, Tableau, PowerBI, MemSQL etc.
  • Understands metadata models, taxonomy, ontology, semantic layer and data quality frameworks
  • Are a Go getter with an entrepreneurial spirit and own their outcomes
  • Constantly raise the bar for excellence
  • Are obsessed with customer centricity and inspire their teams to go above and beyond
  • Can translate complex technical concepts into intuitive, human-centered experiences, while balancing enterprise constraints, technical feasibility, and compliance requirements
  • Are comfortable navigating large, cross-functional environments with multiple stakeholders
  • Have a genuine curiosity and empathy for the end user interacting with data to derive business value
  • Communicate clearly, crisply to peers and upward

Nice To Haves

  • Bachelor’s degree in Information Systems/Science, Business Analytics, Human-Computer Interaction or similar
  • Experience in LLM Integration & Orchestration, Prompt Engineering, and Retrieval Augmented Generation (RAG)
  • Storytelling for influence, knowledge of Big Data technologies with at least 2 years of technical hands-on data engineering experience and Product Manager certifications

Responsibilities

  • Serve as primary advocate for the Archetype and sub-personas across forums, maintaining a deep understanding of the user goals, workflows, interactions, mental models, and friction points
  • Be able to represent the Archetype and sub-personas (such as Data Product Owners, Data Engineers, Data Modelers, etc.) in design reviews, roadmap planning/assessment, and trade-off decisions while simultaneously balancing engineering feasibility and governance compliance
  • Develop and maintain a prioritized roadmap, grounded in research, persona insights, experience standards, and business value, that clearly ladders up to the Data Experience Roadmap
  • Collaborate w/UX Designers/Researchers to analyse existing feedback for themes, patterns, and opportunities (support tickets, usage analytics, etc.)
  • Work closely with roadmap owners across engineering and governance to provide requirements and acceptance criteria that guide solution design and delivery of Archetype needs

Benefits

  • Your life.
  • Your health.
  • Supported by your benefits.
  • You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com
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