User Experience Manager

McGraw Hill LLC. • Columbus, OH

20h • $108,180 - $140,000 • Remote

About The Position

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life. How can you make an impact? McGraw Hill, the leading provider of digital and print educational solutions, is looking for a Manager, User Experience (UX) Design. As a key member of our School UX organization, you will guide the design vision and drive execution of high-impact projects through a user-centered approach to product development. The Manager, UX Design will use research insights to lead and execute design for web and mobile solutions for K–12 curriculum experiences through collaboration with business stakeholders, Content and Digital Strategy, Learning Sciences, Research & Analytics, Accessibility, Product Management, and Engineering teams. A Continuous Discovery and Delivery framework is the base for this approach, which includes collaborating with research to apply human-centered methodologies and deliver valuable, high quality, accessible digital experiences for teachers and students. This is a remote position open to applicants authorized to work for any employer within the United States.

Requirements

• Presents a portfolio demonstrating web and mobile design solutions, clearly illustrating design process and cross-functional collaboration throughout the Product Development Lifecycle.
• Brings 8+ years of experience in product development, user experience design, product design, creative, or marketing roles, including 3+ years of people management experience.
• Holds a bachelor’s degree in human-computer interaction, human factors engineering, information architecture, digital design, interaction design, or a related field.
• Applies product development experience within EdTech environments, contributing to learner-centered and educator-focused solutions.
• Demonstrates strong knowledge of software usability principles and current interface design trends and best practices.
• Leads and coordinates design efforts across multiple products to deliver cohesive, centralized user experiences.
• Produces low- and high-fidelity journey maps, workflows, sketches, wireframes, and detailed design documentation to support discovery and delivery phases.
• Communicates effectively using strong presentation, analytical, and storytelling skills to align stakeholders around design decisions.
• Utilizes advanced UX wireframing and prototyping tools such as Figma, Sketch, Proto.io, and Miro, with working knowledge of front-end frameworks including Bootstrap and React, as well as basic HTML, CSS, and JavaScript.
• Applies deep understanding of responsive design principles and accessibility guidelines to create inclusive digital experiences.
• Delivers measurable value to target audiences while working within Agile development environments.
• Demonstrates exceptional organizational, time management, and attention-to-detail skills, effectively managing multiple concurrent projects with limited supervision.
• Communicates design rationale clearly and professionally through excellent verbal and written communication skills, confidently presenting and defending design decisions to diverse audiences.

Responsibilities

• Acts as a change agent by evangelizing human-centered design methodologies and best practices across the organization, supporting cross-functional product teams at varying levels of design maturity.
• Demonstrates a strong understanding of broader business objectives and school platform goals, incorporating research insights, analytics, intuition, and design sensibility into experience decisions.
• Collaborates with Product Research to define learning objectives, develop research plans, and iteratively translate insights into engaging, effective experiences for students and teachers while managing multiple complex design efforts in parallel.
• Sets a high standard for craft and collaboration, serving as a trusted design leader who guides work across a significant program area, identifies patterns across products, and navigates complex, cross-organizational initiatives.
• Partners closely with engineering and product management to ensure experience designs are implemented effectively and deliver measurable value, modeling strong collaboration between designers and engineers.
• Presents and communicates ideas, concepts, and solutions clearly and professionally to diverse audiences, including senior leadership, stakeholders, peers, and direct reports, and coaches others to do the same.
• Manages and mentors one or more designers, supporting individual development plans and goal setting aligned to business objectives, and providing guidance on discovery and delivery best practices, influence, and communication skills.

Benefits

• At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts can contribute to the lives of millions.
• An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager