User Experience Designer

SAS•Cary, NC

1d•Hybrid

About The Position

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. The Digital Experience team is looking for a User Experience Designer to solve complex technical problems through simple and delightful user experiences at the enterprise level. The R&D Design community prides itself on a strong user-centered design philosophy. As a User Experience Designer of Cloud and Information Services (CIS) in the DX division at SAS, you will transform sets of requirements for web applications into highly innovative and compelling user flows, with the support of your UX design colleagues, as well as engineering and product management. As a UX Designer, you will:

Requirements

5 years of experience in user experience design and research
Ability to understand complex and technical problems and to empathize with users facing them.
Experiences using design and research skills to solve complex user problems in highly technical domains.
Proficiency with modern design and prototyping tools, particularly Figma, for design and developer handoff
Experience designing for WCAG compliance and understanding of accessibility principles, including keyboard navigation, screen reader compatibility, and inclusive design practices
Strong communication and presentation skills, with the ability to articulate design rationale and collaborate effectively across disciplines
Available online portfolio demonstrating design deliverables (user experience designs, personas, journey maps, wireframes, research, and prototypes)
Bachelor’s degree in UX, Interactive Media/Design, Information Architecture, Human Computer Interaction, or in a related design field such as Computer Science, Visual Communications, or the like
Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Nice To Haves

Decision Making - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Innovation - Creating novel solutions with measurable value for existing and potential customers (internal or external); experimenting with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
Demonstrated history of conducting user research, or assisting with the collection of user insights and feedback (e.g., customer interviews and usability studies), and leveraging research in your designs
Experience designing user interfaces for enterprise decision management, analytics, machine learning, or digital marketing
Understanding of front-end technologies (HTML, CSS, JavaScript) and familiarity with modern frameworks (React, Angular, Vue, etc.) and Web Components to effectively collaborate with developers
An understanding of the current AI landscape and a familiarity with AI-assisted design tools

Responsibilities

Design detailed mockups and/or prototypes to effectively communicate software designs, UI patterns, and user interactions, ensuring consistency and scalability.
Work in global, cross functional teams to translate requirements into formal UX designs.
Partner with developers, designers, product managers, and other stakeholders to influence functional requirements, validate implementations, ensure design intent is preserved, and collaborate on innovative designs.
Conduct user research focused on understanding user behavior leading to software improvements.
Prepare and conduct user surveys, design reviews, and usability tests with key stakeholders and representative users to validate and iterate designs as needed.
Analyze quantitative and qualitative user research data and present findings and recommendations to inform design decisions.
Gain appropriate levels of proficiency with SAS software and information systems, Filament Design System, AI, and design tools to support user experience design activities.
Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Benefits

Comprehensive medical, prescription, dental and vision plans.
Medical plan options include:
PPO with low annual deductible and copays.
HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
An industry-leading 401k plan.
Tuition Assistance Program and programs and resources to support your development
Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
Volunteer Time Off, parental leave and unlimited paid sick days.
Generous childcare benefits for all full-time employees.