User Experience Designer

Charles Schwab • San Francisco, CA

217d

About The Position

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We are looking for an experienced, collaborative, and adaptable senior UI/UX designer who is passionate about understanding user needs and pain points to join the Experience Design (XD) team. The XD Team crafts effortless mobile, web and desktop experiences that are grounded in empathy and informed by insights and thoughtful planning. We are a multi-disciplinary group of professionals with expertise in Design, Content Strategy and Research. We collaborate across the enterprise to build exceptional digital experiences for millions of clients. Our clients are passionate about the tools and experiences we provide, and we create experiences that inspire trust, simplify the complex, demystify investing, and empower our clients to truly own their tomorrow.

Requirements

• 3-5 years of UI/UX design experience focused on digital products or equivalent.
• 1+ year of UI/UX experience for touch-based mobile interfaces is a plus.
• 1-2 years of Schwab technology domain experience as a current or recent contractor or employee.
• An online portfolio showing process and design thinking.
• Experience with most aspects of a user-centered design process, including user research, developing user flows, creating wireframes, and creating content specifications.
• Experience working in a collaborative, multi-disciplinary team within an iterative process and an Agile development methodology.
• Self-management skills, comfortable with responsibility, working directly with our client partners, and capable of managing your project work.
• Proficient in design tools like Figma.
• Experience supporting design sessions with cross-functional teams.
• Ability to partner cross-functionally, cross-enterprise and work with various levels of the organization and various personality types.
• Comfortable in a project-driven work environment, with a positive attitude and solid work ethic.

Responsibilities

• Bring products to life, designing solutions that delight and satisfy our clients and meet business needs.
• Support product design efforts from discovery to final delivery.
• Design interactions across desktop, mobile web and native mobile experiences, using product context.
• Align visual design approach for products.
• Work within a design system with an understanding of patterns and components.
• Ensure every aspect of the design is accessible and inclusive.
• Create solutions together with a cross-functional Agile team, considering how digital, physical, and service channels work together.
• Ideate with a divergent focus to identify gaps and research questions.
• Support ideation session facilitation and idea evaluation.
• Create consensus with partners, using a variety of XD methods to focus on the problem to solve.
• Estimate task completion and raise roadblocks to team or project lead.
• Maintain the high standards set by the group, including channel standards, content standards and the Charles Schwab design system.
• Develop, maintain and strengthen relationships with peers and partners.
• Support or design activities to build partnerships and team collaboration.

What This Job Offers

• Career Level: Senior
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities