User Experience Designer II

eBay • Upper Merion Township, PA

3d

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
Who We Are
TCGplayer, now part of eBay, connects a global community of millions of buyers with tens of thousands of retailers across a $25B global collectible card game and hobbyist market. Founded by and for TCG enthusiasts, we build marketplace technology, tools, and services that help small businesses sell simply and profitably at scale.
We’re proud of our inclusive, people-first culture and have been recognized as one of New York State’s 50 Best Employers and a Fortune Top 100 Company for Women.
Our mission is to be the most trusted TCG platform empowering sellers and delighting hobbyists worldwide.
The Impact You Will Make Here
We’re looking for two User Experience Designers, one will work on our marketplace group and the other on our Monetization and Compliance group. Both roles will work on TCGplayer’s critical product portfolios.

As a UX Designer you will apply your domain expertise and knowledge of UX best-practices to drive high-impact product improvements.
As a mid-level designer , you will partner with cross-functional peers to design and deliver customer-centered solutions for hobbyists and professional sellers, focusing on areas such as marketplace, payments, billing, customer fees, and related compliance efforts such as Know Your Customer (KYC). You will work within an established design process to create innovative solutions that are grounded in research and validated through user testing.

Our User Experience Design team prides itself on creating a culture that fosters camaraderie, embraces diversity, and exudes passion. We value curiosity, craft, and a desire to directly interact with the real world. You don’t have to be a hobbyist or gamer to love working in TCGplayer’s UX Design organization, but you should be comfortable with ambiguity and eager to amplify our steadfast commitment to making hobbies and games accessible, fun, and rewarding for everyone. If you’re equal parts “empathy” and “ambition,” this is an opportunity to take risks and stretch yourself, surrounded by teammates who will support you along the way.

Requirements

• 3–4 years of experience in a dedicated User Experience Design role with a BA/BS degree in Design, Human–Computer Interaction (HCI), or equivalent practical experience
• Strong portfolio showcasing user-centered design solutions and problem-solving skills with measurable impact
• Experience designing billing and payment experiences within an eCommerce or online marketplace context
• Experience designing B2B/SaaS web-based software with a focus on workflow and task completion
• Experience using research, user testing, and both quantitative and qualitative data to inform design decisions
• Knowledge of responsive design principles and WCAG accessibility standards

Responsibilities

• Create UX deliverables throughout the design process, evolving designs from early concepts, wireframes, and prototypes to final specifications
• Deliver high-value features across multiple projects, ensuring design solutions support user needs, align with business goals, and positively impact key performance metrics
• Apply advanced knowledge of Figma to create, iterate, and hand off design assets while working within an established design system
• Collaborate with cross-functional teammates to deliver high-quality solutions that drive seller value, inform product strategy, and support data-driven decision-making
• Participate in user testing, workshops, and research efforts to gather insights and validate design decisions
• Obtain Leadership approval and team alignment through compelling storytelling that clearly communicates your ideas and design rationale
• Build knowledge about trends in the trading card game (TCG) space, online marketplaces, and best-in-class eCommerce and payment experiences — actively sharing relevant ideas and inspiration

Benefits

• The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
• Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level