User Experience Designer II - IV

Medical Mutual • Brooklyn, OH

87d

About The Position

This position has the option to work hybrid with an in-office requirement in Brooklyn, OH on Tuesday. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. Under minimal supervision and with some latitude for decision making, creates intuitive, easy to use, and accessible customer journeys for customers: members, employers, brokers, and providers. Works with business and agile teams to gather requirements and partner with User Experience Researchers to understand customers' needs. Translates those findings into visually appealing designs that adhere to brand and design system standards, creating various UX deliverables like flow diagrams, wireframes, and high-fidelity mockups for both responsive websites and native mobile applications. Provides design deliverables through mentoring and balancing workload for more junior designers on assigned project. Influences the product roadmap with design strategy and actively looks for process improvements for design as a practice.

Requirements

• Bachelors degree in Web Design, Interactive Design, User Experience Design, Human Centered Design, Human-Computer Interaction, or other design and technology related fields.
• 3 years of experience as a User Experience Designer or equivalent experience designing experiences for web or mobile applications
• Knowledge of design thinking methods such as wireframes, flow maps, information architecture, etc.
• Proficiency with iterative design working within a standardized design system to maintain consistency and brand identity
• Knowledge of the software design lifecycle and working with developers and other stakeholders in agile ceremonies and through software such as Jira, Sharepoint, Confluence, or other collaboration facilitation softwares
• Understanding of accessible design and WCAG guideline
• Strong facilitation skills
• Knowledge of human centered design principles and user experience design tools such as Figma or other modern design software tools
• Working knowledge of HTML/CSS/Javascript to support design to development handoff

Nice To Haves

• 5 years of experience as a User Experience Designer or equivalent experience taking on increasingly complex design challenges for web or mobile applications.
• Good project management skills
• Ability to mentor more junior level staff
• 7 years of experience as a User Experience Designer or equivalent experience taking on increasingly complex design challenges for web or mobile applications, which includes mentoring or supervising more junior level staff.

Responsibilities

• Validates design decisions early using low-fidelity deliverables like wireframes, flow maps, and information architecture diagrams
• Supports the handoff of design to development by creating high-fidelity mockups, prototypes, and other assets
• Assists in conducting usability research and synthesizing findings into insights that drive design decisions
• Participates in design thinking exercises and workshops to understand user needs, analyzes requirements from stakeholders, breaks down complex problems, and iteratively design solutions
• Participates in agile ceremonies to support the software development lifecycle
• Adheres to design standards and uses to design systems to maintain consistency
• Ensures designs meet section 508 compliance using the Web Content Accessibility Guidelines (WCAG) guidelines
• Performs other duties as assigned

Benefits

• Employee bonus program.
• 401(k) with company match up to 4% and an additional company contribution.
• Health Savings Account with a company matching contribution.
• Excellent medical, dental, vision, life and disability insurance.
• Access to an Employee Assistance Program.
• Company holidays and up to 16 PTO days during the first year of employment.
• Parental leave for eligible employees who become parents through maternity, paternity or adoption.
• Career development programs and classes.
• Mentoring and coaching to help you advance in your career.
• Tuition reimbursement up to $5,250 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees