User Experience Design Lead, VP - Employee Experiences
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About The Position
Shape the future of JPMC Employee Experiences with solutions that solve key business problems & deliver best-in-class user experiences. As an Experience Design Lead in Employee Experience Design, you will play a pivotal role in shaping the Employee Experience across JPMC. You will lead strategically important initiatives and develop new solutions that anticipate employee needs, solve for business challenges and raise the collective maturity of our design practice. As a senior individual contributor, you'll exemplify cross-functional team collaboration, guide and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall experience. In this role, you'll be responsible for leading the design and delivery of digital and service experiences for JPMC's employees across the globe for products, platforms, and technology supported by our HR function. You'll be involved in every step of the process - defining product and features, presenting to executives and stakeholders, and delivering concepts, prototypes, and detailed design. You'll do this seamlessly by exemplifying great collaboration across disciplines (product, engineering, accessibility, and research), modeling a growth mindset, and being a team player to peers and partners. These net new digital experiences launched will enable JPMC to attract, hire and develop top talent, deepen career satisfaction, and equip employees with modern smart tools that make their day-to-day work more efficient.
