User Experience - AI/Product Designer

LightBox • Shelton, CT

84d • $95,000 - $120,000

About The Position

At LightBox, we strive to not only equip confident, data-driven decisions across sectors, but to also enrich lives by bringing people, information, and technology together. As a company with a wide range of clients, we believe a diverse workforce is crucial to success. Our commitment to inclusion across race, gender, age, religion, identity, and experience is the foundation upon which we operate and connect with our customers and the communities in which we work. With our expertise, we are producing the best available data, workflow tools, technology, and analytics to support everyone making a real estate decision. There has never been a better time to make an impact and we invite you to join us on this journey. LightBox is a leading provider of data and workflow solutions across commercial real estate and location intelligence. Our solutions deliver the depth, speed and accuracy that enable insights to over 50,000 brokers, 1,000 banks and lenders, 1,000 law firms and 5,000 environmental consulting and engineering firms.

Requirements

• Must possess at least bachelor’s degree or its equivalent in Graphic/Visual Arts, Human-Computer Interaction (HCI), Interaction Design, User Experience Design or a related field.
• At least 4 years of experience as a Product, Web, or Mobile UX Designer or in a related role.
• At least 4 years of experience with Real Estate products targeted at Commercial Real Estate Investors and Commercial Real Estate Brokers.
• At least 4 years of experience designing scalable, platform or enterprise level, applications that target multiple personas, workflows, and user needs.
• At least 3 years of experience working with and designing data-rich map-based applications.
• At least 3 years of experience communicating with technical and nontechnical stakeholders, including product managers, data analysts and developers/engineers.
• At least 2 years of experience with historical environmental data using maps and property data.
• Demonstrable experience and/or coursework with computer programming, including Java, C/C++, Python, and CSS.

Responsibilities

• Conduct and document user research to understand the behaviors, motivations, and needs of our customers to develop and deliver relevant impactful Human-AI experiences.
• Analyze datasets that are used to train generative AI models to inform design decisions.
• Create intuitive, efficient user flows for interacting with AI products, ensuring ease of use and clarity of purpose.
• Design interactions that ensure users can easily interact with generative AI systems, feeling both in control and confident in the AI's outputs.
• Create pixel-perfect UI designs that present AI outputs in clear, accessible, and visually engaging ways (e.g., generating and presenting text, images, or data).
• Work closely with engineers, UX researchers, data scientists, and product managers to ensure cohesive design execution.
• Leverage user data (through user interviews, surveys, and usability tests) and insights to inform design decisions, ensuring that AI-powered experiences align with user needs.
• Approach complex design challenges, especially in dynamic and new fields like Artificial Intelligence (AI).

Benefits

• 100% remote work.
• Domestic travel to other LightBox offices (California, New York, Connecticut) 3-4 times per year for meetings and/or workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees