User Engagement Engineer Staff - Springfield, VA

Lockheed Martin•Springfield, VA

3d•Onsite

About The Position

Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more — we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We’re creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision. We’re erasing boundaries and forming partnerships across industries and around the world. We’re advancing spacecraft and the workforce to fuel the next generation. And we’re reimagining how space can connect us, ensuring security and prosperity. Join us in shaping a new era in space and find a career that's built for you. The Erebus Program is a newly awarded 7-year effort that delivers cutting-edge intelligence and geospatial data management applications and services to the National Geospatial-Intelligence Agency (NGA). As the premier geospatial intelligence program globally, Erebus supports over 14,000 intelligence analysts and decision-makers at 50 distinct locations worldwide. The Program’s focus is on meeting the current mission needs of our customer, but also pioneering future automation solutions for the NGA based on agency directives. We are developing innovative, machine-generated, and system-augmented geospatial analysis and production capabilities that will revolutionize the way intelligence is distributed to stakeholders. To achieve this, we need talented engineers who share our passion for excellence and innovation. If you're a skilled engineer looking for a challenging and rewarding opportunity, join the Erebus Team and help us build next generation of geospatial intelligence software and support critical national security missions. The selected candidate will be a member of the User Engagement Team located at the NGA headquarters facility in Springfield, VA, and tasked with communicating with our user community through in-person discussion, chats, and phone calls to best understand their current mission needs in order to develop training material based on the updates to the numerous research, tasking, and reporting applications the Erebus program develops and maintains. The engineer with reach out to various organizations then coordinate and perform virtual, in-person, and over the shoulder training sessions for the user community. The candidate will work with the other members of the team in Virginia, as well as coordinate with the team located at another NGA facility in St. Louis, and the development site in Littleton, Co The applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Requirements

Experience conducting virtual and in-person training/briefings
Experience working within the intelligence community, NGA preferred
Experience in Agile SAFe processes
US Citizenship required.
Active TS/SCI required to start with the ability to obtain and maintain a TS/SCI with CI POLY.

Nice To Haves

Knowledge of GEOINT analytic workflows
Experience using Jira and Confluence
Working knowledge of the Orchestration Services application tool suite
Experience working with software developers to decompose issues to determine if fixes are needed

Responsibilities

Communicating with our user community through in-person discussion, chats, and phone calls to best understand their current mission needs
Develop training material based on the updates to the numerous research, tasking, and reporting applications the Erebus program develops and maintains
Reach out to various organizations then coordinate and perform virtual, in-person, and over the shoulder training sessions for the user community
Work with the other members of the team in Virginia, as well as coordinate with the team located at another NGA facility in St. Louis, and the development site in Littleton, Co