User Acceptance Testing Coordinator

TD Bank • Mount Laurel, NJ

3d

About The Position

The UAT Coordinator in RESL Business Technology may lead, plan and/or execute on the end-to-end delivery of Change Management activities throughout the lifecycle for assigned programs / projects / initiatives in alignment with the change management strategy and business objectives. The primary responsibilities for this role will be scheduling, managing, and coordinating User Acceptance Testing (UAT) activities across multiple teams and business units. This position ensures that testing schedules, resources, and deliverables are aligned with project timelines and acts as a central point of contact facilitating communication between business stakeholders, product teams, and testing resources to drive successful UAT execution and timely issue resolution. Depth & Scope: Expert level professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas Leads the end-to-end delivery of major deliverables and or work packages for projects of mid-range complexity and scale Accountable for own work and sometimes others; acts as an escalation point or knowledge resource related to change methodology / tools for others in their own area or on the project team May support deliverables and work packages across multiple change workstreams (e.g., change, communications, stakeholder management). Collaborates with project / change stakeholders to complete assigned deliverables Provides advice and guidance on the application of TD's change methodology and framework(s) as applicable to change workstreams and project scope Integrates the broader organizational context into advice and solutions within own area Understands the industry, competition and the factors that differentiate the organization and the need / rationale for the change Applies best practices to change management methods and tools to ensure continuous improvement Acts as a subject matter expert within their own area of specialty or a resource for others Leads workstreams of moderately complex risks and resource requirements; may lead process to complete workstream deliverables across project workstreams and stakeholders Contributes to setting standards within area of expertise Leads the resolution of complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders Uses advanced methods to contribute to new solutions and recommend standards against which others will operate Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels Builds stakeholder alignment in leading projects and activities; may provide subject matter advice at senior levels Acts as the change management lead for Tier 3-4, moderate risk and regulatory projects

Requirements

• Undergraduate degree
• 5+ years related experience, working in a project environment
• Proficient knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture(s) and business transformation
• Knowledge of current and emerging trends
• Knowledge of risk management environment, standards and regulations
• Knowledge of project/program support, planning and implementation
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
• Skill in mentoring, and coaching
• Skill in using software tools, data analysis methods and reporting techniques
• Skill in using computer applications including MS Office
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability handle confidential information with discretion

Nice To Haves

• Relevant Change Management Accreditations are an asset

Responsibilities

• scheduling, managing, and coordinating User Acceptance Testing (UAT) activities across multiple teams and business units
• ensures that testing schedules, resources, and deliverables are aligned with project timelines
• acts as a central point of contact facilitating communication between business stakeholders, product teams, and testing resources to drive successful UAT execution and timely issue resolution
• Leads the end-to-end delivery of major deliverables and or work packages for projects of mid-range complexity and scale
• Accountable for own work and sometimes others
• acts as an escalation point or knowledge resource related to change methodology / tools for others in their own area or on the project team
• May support deliverables and work packages across multiple change workstreams (e.g., change, communications, stakeholder management)
• Collaborates with project / change stakeholders to complete assigned deliverables
• Provides advice and guidance on the application of TD's change methodology and framework(s) as applicable to change workstreams and project scope
• Integrates the broader organizational context into advice and solutions within own area
• Understands the industry, competition and the factors that differentiate the organization and the need / rationale for the change
• Applies best practices to change management methods and tools to ensure continuous improvement
• Acts as a subject matter expert within their own area of specialty or a resource for others
• Leads workstreams of moderately complex risks and resource requirements
• may lead process to complete workstream deliverables across project workstreams and stakeholders
• Contributes to setting standards within area of expertise
• Leads the resolution of complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
• Uses advanced methods to contribute to new solutions and recommend standards against which others will operate
• Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels
• Builds stakeholder alignment in leading projects and activities
• may provide subject matter advice at senior levels
• Acts as the change management lead for Tier 3-4, moderate risk and regulatory projects

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees