Used Car Manager

Sam Pack's Five Star Ford Carrollton • Farmers Branch, TX

112d

About The Position

Sam Pack Five Star Ford Carrollton has proudly served our community with integrity, exceptional service, and quality vehicles for years. We are currently seeking a motivated and experienced Used Car Manager to lead our pre-owned sales department and drive profitability while ensuring top-tier customer satisfaction. The Used Car Manager is responsible for overseeing the dealership’s pre-owned vehicle operations. This includes managing inventory, appraising trades, setting competitive pricing, leading the used car sales team, and ensuring the department meets or exceeds sales and gross profit goals.

Requirements

• Previous experience as a Used Car Manager or Automotive Sales Manager required.
• Strong knowledge of pre-owned inventory management, appraisals, and pricing.
• Proven leadership, coaching, and team-building skills.
• Excellent communication, negotiation, and customer service skills.
• Proficient in dealership software and Microsoft Office.
• Strong analytical and decision-making skills.
• Valid driver’s license and acceptable driving record.
• All potential employees must pass pre-employment background check and drug screen.

Responsibilities

• Oversee daily operations of the pre-owned vehicle department.
• Appraise trade-ins accurately and fairly to maximize profitability while remaining competitive.
• Manage used car inventory, ensuring vehicles are marketable and priced effectively.
• Develop and implement sales strategies to achieve volume and gross objectives.
• Train, coach, and motivate the sales team to ensure performance goals are met.
• Build and maintain strong relationships with customers to drive repeat and referral business.
• Work with the General Manager and Finance team to maximize profitability.
• Monitor market trends, auction values, and industry developments to adjust strategies.
• Ensure all vehicles meet dealership and manufacturer quality standards before sale.
• Maintain compliance with dealership policies, state, and federal regulations.

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan
• Employee discounts on vehicles, parts, and service
• Opportunities for career growth and advancement
• Competitive base salary plus performance-based bonuses
• Supportive and team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level