USAC Logistics Modal Manager

3M

83d • $188,251 - $230,084

About The Position

The USAC Logistics Modal Manager is responsible for developing and executing USAC Domestic operational standards, and strategies for truckload, intermodal, LTL, and parcel modes. This role ensures the optimal balance of cost, service, and quality while driving performance improvement initiatives and building strong partnerships with domestic truckload, LTL, and parcel providers. The individual will be responsible for mode-level cost performance, service strategy, and carrier connectivity directly enabling Transportation Excellence capability across the enterprise. As a USAC Logistics Modal Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world.

Requirements

• Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution.
• Seven (7) years of Supply Chain Operations experience in supply chain / logistics with direct experience managing truckload, intermodal, LTL, or parcel modes in a private, public, government or military environment.

Nice To Haves

• Master’s degree in Business discipline from an accredited institution.
• Strong knowledge of procurement, logistics and multi-modal operations experience with combination of transportation modes including but not limited to: FTL, IM, LTL, Rail, Flat-Bed, Parcel, Dedicated and Cartage.
• Strong analytical and systems skill set including but not limited to proficiency with Microsoft Suite, Access, Tableau, SAP, TMS, WMS, etc.
• Experience leading cross-functional projects and driving performance improvement initiatives.
• Strong analytical skills and financial acumen.
• Excellent written & oral communication skills, presentation skills, and interpersonal skills.
• Advanced Microsoft suite skills.

Responsibilities

• Develop and maintain KPI standards for Truckload Intermodal, LTL, and Parcel in alignment with the Transportation Excellence Capability Hub.
• Collaborate with our Sourcing teams to create strategic content and playbooks to balance cost, service, and quality across modes.
• Lead carrier, route, and mode selection both during and outside of annual bid cycles.
• Drive strategic plan initiatives (e.g. Parcel to LTL, LTL Consolidation, modal shifts) to achieve financial targets.
• Own and monitor mode-level cost performance for Truckload, LTL, and Parcel.
• Partner with Finance and Procurement on budgeting, forecasting, and cost variance reviews.
• Define and own performance strategy at the lane level, including service definitions for cross-border transportation.
• Ensure provider service delivery meets contracted KPI’s across all domestic carriers.
• Lead root cause analysis and corrective action plans for service deviations.
• Lead escalation and deviation management with truckload, intermodal, LTL, and parcel carriers.
• Develop and maintain carrier roadmaps to align with enterprise EHS, safety, and sustainability targets.
• Drive digital connectivity for real-time visibility, milestone tracking, and emissions reporting.

Benefits

• Medical, Dental & Vision
• Health Savings Accounts
• Health Care & Dependent Care Flexible Spending Accounts
• Disability Benefits
• Life Insurance
• Voluntary Benefits
• Paid Absences
• Retirement Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree