(USA) Vision Center Manager NL2

Walmart • Santa Clarita, CA

82d • $30 - $40

About The Position

The position involves driving sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and maintaining stock and inventory levels. Responsibilities include budgeting and forecasting sales, assessing economic trends, and community needs. The role also models, enforces, and provides direction to Associates on customer service approaches to ensure customer needs and complaints are resolved within company guidelines. Additionally, the position oversees community outreach programs and encourages Associates to engage with the community. Compliance with company and legal policies is crucial, involving analysis of reports, monitoring asset protection, and safety controls. The role includes supervising and developing Associates through hiring, training, mentoring, and promoting a sense of belonging in the workplace. Quality eyewear provision is ensured by consulting with customers, verifying prescriptions, and maintaining optical equipment. The position also involves building relationships with stakeholders, supporting plans to meet customer needs, and promoting continuous learning.

Requirements

• Completion of 2 or more years of college OR 1 year's retail experience and 1 year's supervisory experience OR 2 years' general work experience including 1 year's optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws.

Nice To Haves

• Supervising Associates experience.

Responsibilities

• Drive sales in the Vision Center through effective merchandise presentation.
• Ensure accurate and competitive pricing, proper signing, and inventory levels.
• Budget and forecast sales while assessing economic trends and community needs.
• Model and enforce customer service approaches to resolve customer complaints.
• Oversee community outreach programs and encourage Associate participation.
• Ensure compliance with company and legal policies and procedures.
• Analyze reports and monitor asset protection and safety controls.
• Provide supervision and development opportunities for Associates.
• Consult with customers to provide quality eyewear and maintain optical equipment.
• Build relationships with stakeholders to support customer and business needs.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase options.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition and fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree