(USA) Vision Center Manager NL 1

Walmart • Roseville, MI

108d • $24 - $34

About The Position

The position drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and maintaining stock and inventory levels. Responsibilities include budgeting and forecasting sales, assessing economic trends, and community needs. The role models, enforces, and provides direction to Associates on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards. The position also oversees the implementation of community outreach programs and encourages Associates to serve as good members of the community. Compliance with company and legal policies, procedures, and regulations for the Vision Center is essential, which involves analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, and overseeing safety operational and quality assurance reviews. The role includes providing supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. Ensuring the provision of quality eyewear by consulting with and educating customers, selecting products based on customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repairs, and maintaining optical equipment is also part of the job. The position requires building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected. The role acts with integrity, maintaining the highest standards of ethics and compliance, and supports Walmart's goal of becoming a regenerative company. It also emphasizes delivering results while putting the customer first, making decisions based on data insights, and striving for excellence through continuous improvement and learning.

Requirements

• Completion of 2 or more years of college OR 1 year's retail experience and 1 year's supervisory experience OR 2 years' general work experience including 1 year's optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws.

Nice To Haves

• Supervising Associates experience.

Responsibilities

• Drive sales in the Vision Center through effective merchandise presentation.
• Ensure accurate and competitive pricing, proper signing, and inventory levels.
• Budget and forecast sales while assessing economic trends and community needs.
• Model and enforce customer service approaches to resolve customer issues.
• Oversee community outreach programs and encourage community service among Associates.
• Ensure compliance with company and legal policies and procedures.
• Analyze reports and implement asset protection and safety controls.
• Provide supervision and development opportunities for Associates.
• Consult with and educate customers on eyewear products.
• Maintain confidentiality of information and perform minor frame repairs.
• Build high-performing teams and create a culture of belonging.
• Act with integrity and uphold company values.
• Deliver results while prioritizing customer needs.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) plan and stock purchase options.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition and fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED