The position involves driving sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and maintaining stock and inventory levels. Responsibilities include budgeting and forecasting sales, assessing economic trends, and community needs. The role also requires modeling, enforcing, and providing direction to Associates on customer service approaches to ensure customer needs and complaints are resolved within company guidelines. Additionally, the position oversees community outreach programs and encourages Associates to engage with the community. Compliance with company and legal policies is essential, which includes analyzing reports, implementing safety controls, and ensuring confidentiality of information. The role also involves supervising and developing Associates through hiring, training, mentoring, and promoting a sense of belonging in the workplace. Quality eyewear provision is a key responsibility, which includes consulting with customers, verifying prescriptions, and maintaining optical equipment. The position requires building relationships with stakeholders, supporting plans to meet customer needs, and promoting continuous learning and improvement.
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Job Type
Full-time
Career Level
Entry Level
Industry
General Merchandise Retailers
Education Level
Associate degree