The position involves driving sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and maintaining stock and inventory levels. Responsibilities include budgeting and forecasting sales, assessing economic trends, and community needs. The role also models, enforces, and provides direction to Associates on proper customer service approaches to ensure customer needs and complaints are resolved within company guidelines. Additionally, the position oversees community outreach programs and encourages Associates to engage with the community. Compliance with company and legal policies is crucial, involving the analysis of reports, implementation of asset protection and safety controls, and overseeing quality assurance reviews. The role includes providing supervision and development opportunities for Associates, ensuring quality eyewear provision, and maintaining confidentiality of information. The position also emphasizes building high-performing teams, embracing diversity, and fostering a culture of belonging.