(USA) Vision Center Manager L2 #2312

Walmart • Roanoke, VA

119d • $27 - $37

About The Position

The position involves driving sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and maintaining stock and inventory levels. Responsibilities include budgeting and forecasting sales, assessing economic trends, and community needs. The role also models, enforces, and provides direction to Associates on proper customer service approaches to ensure customer needs and complaints are resolved within company guidelines. Additionally, the position oversees community outreach programs and encourages Associates to engage with the community. Compliance with company and legal policies is crucial, involving analysis and interpretation of reports, monitoring asset protection, and safety controls. The role includes providing supervision and development opportunities for Associates, ensuring quality eyewear provision, and maintaining confidentiality of information. The position emphasizes building high-performing teams, embracing diversity, and fostering a culture of belonging. It also requires maintaining integrity, serving customers, and striving for excellence through continuous improvement and learning.

Requirements

• Completion of 2 or more years of college OR 1 year's retail experience and 1 year's supervisory experience OR 2 years' general work experience including 1 year's optical experience.
• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws.

Nice To Haves

• Supervising Associates experience.

Responsibilities

• Drive sales in the Vision Center through effective merchandise presentation.
• Ensure accurate and competitive pricing, proper signing, and inventory levels.
• Budget and forecast sales while assessing economic trends and community needs.
• Model and enforce customer service approaches to resolve customer complaints.
• Oversee community outreach programs and encourage Associate participation.
• Ensure compliance with company and legal policies and procedures.
• Analyze reports and monitor asset protection and safety controls.
• Provide supervision and development opportunities for Associates.
• Consult with and educate customers on eyewear selection and needs.
• Maintain confidentiality of information and perform minor frame repairs.
• Build high-performing teams and foster a culture of belonging.
• Act with integrity and uphold company values.
• Deliver results while prioritizing customer needs.

Benefits

• Medical, vision, and dental coverage.
• 401(k) plan.
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree