Sam's Club-posted 3 months ago
$19 - $26/Yr
Asheville, NC
Merchant Wholesalers, Durable Goods

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member's expectations.

  • Collaborates with team members to fulfil sales and service requests; educating other associates on tools, tasks, resources and mentor new technicians.
  • Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality.
  • Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
  • Communicates equipment, tools and supplies needs to TBC Lead; tracking and monitoring returns and special orders.
  • Operates cash registers; processes transactions; works hands-on in the physical area; maintains accurate inventory, audit, safety, and compliance standards.
  • Reports TBC complaints, safety hazards, and problems with products, services, and work areas.
  • Completes paperwork, logs, and other required documentation; ensures merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
  • Identifies member needs; assists members with purchasing decisions; and resolves issues and concerns.
  • Models high quality service and products; develops, influences and inspires others for working in a style that is respectful, supportive and team oriented.
  • Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners.
  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Auto service industry experience.
  • Retail experience.
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit program for full-time and part-time associates.
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