(USA) Tire and Battery Service Advisor

Sam's Club • Sanford, FL

117d • $18 - $25

About The Position

As a team member at Sam's Club, you will collaborate with your colleagues to fulfill sales and service requests while educating other associates on tools, tasks, and resources. You will also mentor new technicians and develop interpersonal skills to provide safe and efficient customer service. You will demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and product specifications. Additionally, you will leverage digital tools to enhance sales and improve the service experience, while communicating equipment needs and maintaining accurate inventory. As a brand ambassador, you will value the member experience and model high-quality service, while also respecting individual differences and fostering a culture of belonging. You will be expected to act with integrity, serve customers and members, and strive for excellence in all tasks.

Requirements

• Valid state-issued driver's license.
• 18 years of age or older.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests.
• Educate associates on tools, tasks, and resources.
• Mentor new technicians and develop interpersonal skills.
• Demonstrate knowledge of safety and compliance protocols.
• Leverage digital tools to drive sales and improve service experience.
• Communicate equipment, tools, and supplies needs to TBC Lead.
• Track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and audit safety and compliance standards.
• Assist members with purchasing decisions and resolve issues.
• Model high-quality service and products as a brand advocate.
• Embrace differences in people, cultures, ideas, and experiences.
• Support Walmart's goal of becoming a regenerative company.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods