(USA) Tire and Battery Service Advisor

Sam's Club • Daytona Beach, FL

118d • $18 - $25

About The Position

As a team member at Sam's Club, you will collaborate with your colleagues to fulfill sales and service requests while educating other associates on tools, tasks, and resources. You will mentor new technicians and develop interpersonal skills to provide safe and efficient customer service. You will demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and product specifications. You will leverage digital tools to drive sales, improve service experiences, and elevate associate engagement. Additionally, you will communicate equipment needs, track returns, operate cash registers, maintain inventory, and assist members with purchasing decisions. You will also be a brand advocate, valuing the member experience and modeling high-quality service. The role requires compliance with company policies and standards of ethics and integrity, as well as a commitment to fostering a culture of belonging and respect for individuals.

Requirements

• Valid state-issued driver's license.
• 18 years of age or older.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests.
• Educate associates on tools, tasks, and resources.
• Mentor new technicians and develop interpersonal skills.
• Demonstrate knowledge of safety and compliance protocols.
• Leverage digital tools to drive sales and improve service experience.
• Communicate equipment needs and track returns.
• Operate cash registers and process transactions.
• Maintain accurate inventory and audit safety standards.
• Assist members with purchasing decisions and resolve issues.
• Model high-quality service and products as a brand advocate.
• Comply with company policies and standards of ethics and integrity.
• Complete work assignments and priorities using data and resources.
• Build strong and trusting relationships with team members.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods