As a team member at Sam's Club, you will collaborate with your colleagues to fulfill sales and service requests while educating other associates on tools, tasks, and resources. You will also mentor new technicians and develop interpersonal skills to provide safe and efficient customer service. You will demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and product specifications. Additionally, you will leverage digital tools to enhance sales and improve the service experience, utilizing handheld technology to make immediate business decisions related to services and safety alerts. You will communicate equipment and supply needs, operate cash registers, process transactions, and maintain accurate inventory while adhering to safety and compliance standards. As a brand advocate, you will value the member experience and model high-quality service, developing and inspiring others in a respectful and supportive manner. You will also comply with company policies and standards of ethics and integrity, completing work assignments by collaborating with managers and coworkers, and adapting to change and feedback. The role emphasizes respect for individuals, integrity, and a commitment to serving customers and members while striving for excellence.