Sam's Club-posted 3 months ago
$18 - $25/Yr
Full-time
Ypsilanti, MI
Merchant Wholesalers, Durable Goods

As a team member at Sam's Club, you will collaborate with your colleagues to fulfill sales and service requests while educating other associates on tools, tasks, and resources. You will mentor new technicians and develop interpersonal skills to provide safe and efficient customer service. You will demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and product specifications. You will leverage digital tools to drive sales, improve service experiences, and elevate associate engagement. Additionally, you will communicate equipment needs, track returns, operate cash registers, maintain inventory, and assist members with purchasing decisions. You will act as a brand ambassador, valuing the member experience and modeling high-quality service. You will also comply with company policies and standards of ethics and integrity, completing work assignments by collaborating with managers and coworkers, and adapting to change. Respecting individuals and embracing diversity will be key in creating a supportive workplace culture. You will strive for excellence by displaying curiosity, taking calculated risks, and driving continuous improvements.

  • Collaborate with team members to fulfill sales and service requests.
  • Educate associates on tools, tasks, and resources.
  • Mentor new technicians and develop interpersonal skills.
  • Demonstrate knowledge of safety and compliance protocols.
  • Leverage digital tools to drive sales and improve service experience.
  • Communicate equipment needs and track returns.
  • Operate cash registers and process transactions.
  • Maintain accurate inventory and audit safety standards.
  • Assist members with purchasing decisions and resolve issues.
  • Act as a brand ambassador and model high-quality service.
  • Comply with company policies and standards of ethics and integrity.
  • Complete work assignments by collaborating with managers and coworkers.
  • Embrace diversity and create a supportive workplace culture.
  • Display curiosity and drive continuous improvements.
  • Valid state-issued driver's license.
  • 18 years of age or older.
  • Experience in the auto service industry.
  • Retail experience.
  • Health benefits including medical, vision, and dental coverage.
  • Financial benefits including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit program covering tuition, books, and fees.
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