As a team member at Sam's Club, you will collaborate with your colleagues to fulfill sales and service requests while educating other associates on tools, tasks, and resources. You will also mentor new technicians and develop interpersonal skills to provide safe and efficient customer service. You will demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and product specifications. Additionally, you will leverage digital tools to enhance sales and improve the service experience, while communicating equipment needs and maintaining accurate inventory. As a brand ambassador, you will value the member experience and model high-quality service, while also complying with company policies and fostering a culture of belonging. You will be expected to deliver results while putting the customer first and strive for excellence by continuously improving and adapting to change.