Sam's Club-posted 3 months ago
$18 - $25/Yr
Full-time
Monroe, LA
Merchant Wholesalers, Durable Goods

As a team member at Sam's Club, you will collaborate with your colleagues to fulfill sales and service requests while educating other associates on tools, tasks, and resources. You will also mentor new technicians and develop interpersonal skills to provide safe and efficient customer service. You will demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and product specifications. Additionally, you will leverage digital tools to enhance sales and improve the service experience, while communicating equipment needs and maintaining accurate inventory. You will act as a brand ambassador, valuing the member experience and modeling high-quality service. The role requires compliance with company policies and standards of ethics and integrity, as well as a commitment to fostering a culture of belonging and respect for individuals.

  • Collaborate with team members to fulfill sales and service requests.
  • Educate associates on tools, tasks, and resources.
  • Mentor new technicians and develop interpersonal skills.
  • Demonstrate knowledge of safety and compliance protocols.
  • Leverage digital tools to drive sales and improve service experience.
  • Communicate equipment, tools, and supplies needs to TBC Lead.
  • Track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Maintain accurate inventory and audit safety and compliance standards.
  • Assist members with purchasing decisions and resolve issues.
  • Model high-quality service and products as a brand advocate.
  • Complete work assignments and priorities using policies and data.
  • Embrace differences in people and create a culture of belonging.
  • Strengthen the team by developing and mentoring others.
  • Maintain the highest standards of integrity and ethics.
  • Deliver results while putting the customer first.
  • Drive continuous improvements and support others through change.
  • Valid state-issued driver's license.
  • 18 years of age or older.
  • Experience in the auto service industry.
  • Retail experience.
  • Health benefits including medical, vision, and dental coverage.
  • Financial benefits including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit program covering tuition, books, and fees.
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