(USA) Store Lead (Non-Complex) - Wm, Management

Walmart • Covington, GA

125d • $80,000 - $100,000

About The Position

The position involves directing and guiding management and hourly associates on customer service techniques, ensuring customer needs are met, and resolving complaints within company guidelines. The role also includes driving financial performance by managing budgets, sales, and expenses, and creating plans for improvement. Community outreach is a key aspect, where the individual will represent the company and promote sustainability efforts. The position requires overseeing facility operations, ensuring quality service levels, and developing associates through hiring, training, and mentoring. The individual will execute business plans, evaluate effectiveness, and support community events while promoting company policies and values.

Requirements

• 1 year’s general management experience including financial accountability.
• 2 years of college; OR 1 year’s retail experience and 1 year’s experience supervising 10 associates; OR 2 years’ general work experience and 1 year’s experience supervising 10 associates.
• For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• General work experience supervising 20 or more direct reports.

Responsibilities

• Direct and guide management and hourly associates on customer service approaches.
• Ensure customer needs and complaints are resolved within company guidelines.
• Drive financial performance by managing budgets, sales, and expenses.
• Participate in community outreach programs and represent the company.
• Direct facility operations and set standards for service levels.
• Provide supervision and development opportunities for associates.
• Drive execution of business plans and projects.
• Promote and support company policies and values.
• Evaluate ongoing effectiveness of plans and programs.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase options.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 11-50 employees