(USA) Store Lead (Non-Complex) - Wm, Management

Walmart-posted about 1 year ago
Full-time • Mid Level
Morehead, KY
General Merchandise Retailers
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The position involves directing and guiding management and associates in delivering excellent customer service, ensuring financial performance, and overseeing facility operations. The role emphasizes community engagement, staff development, and adherence to company policies while driving business plans and projects to meet operational needs.

  • Direct and guide management and associates on customer service techniques.
  • Ensure customer needs and complaints are resolved within company guidelines.
  • Drive financial performance by managing budgeted sales and expenses.
  • Participate in community outreach programs and represent the company.
  • Direct facility operations and set standards for service levels.
  • Supervise and develop management and hourly associates through training and mentoring.
  • Drive execution of business plans and projects by identifying needs and removing obstacles.
  • Promote and support company policies, procedures, and values.
  • Evaluate ongoing effectiveness of plans and programs.
  • 1 year of general management experience with financial accountability.
  • 2 years of college education or equivalent experience in retail and supervision.
  • Experience supervising 10 or more associates.
  • Bachelor of Science in Business Management and Leadership.
  • Experience supervising 20 or more direct reports.
  • Medical, vision, and dental coverage.
  • 401(k) plan with company match.
  • Company-paid life insurance.
  • Paid time off including sick leave, parental leave, and bereavement.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit program.
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