(USA) Store Lead (Non-Complex) - Wm, Management

Walmart • Olive Branch, MS

109d • $80,000 - $100,000

About The Position

The position involves directing and guiding management and hourly associates on customer service techniques, ensuring customer needs and complaints are resolved within company guidelines. The role also includes driving financial performance by managing budgets, sales, and expenses, and participating in community outreach programs. The individual will set standards for service levels, oversee facility operations, and provide supervision and development opportunities for associates. The position emphasizes building high-performing teams, maintaining integrity, and delivering results while prioritizing customer satisfaction.

Requirements

• 1 year's general management experience including financial accountability.
• 2 years of college; OR 1 year's retail experience and 1 year's experience supervising 10 associates/employees; OR 2 years' general work experience and 1 year's experience supervising 10 associates/employees.
• Successful completion of job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• General work experience supervising 20 or more direct reports.

Responsibilities

• Direct and guide management and hourly associates on customer service approaches and techniques.
• Drive and ensure the financial performance of the facility by managing budgets and expenses.
• Participate in community outreach programs and establish relationships with community members.
• Direct facility operations by setting standards for service levels and merchandise presentation.
• Provide supervision and development opportunities for associates through hiring, training, and mentoring.
• Drive the execution of business plans and projects by identifying needs and developing priorities.
• Promote and support company policies, procedures, and standards of ethics and integrity.
• Evaluate the effectiveness of current plans and programs to improve efficiency and cost-effectiveness.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase options.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition and fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: General Merchandise Retailers
• Education Level: Associate degree