(USA) Stocking 2 Coach, Non-Complex
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About The Position
The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. Responsibilities include touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, and introducing and leading company change efforts. The role also requires providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Additionally, the position emphasizes exceptional customer service standards, managing customer service initiatives, resolving customer needs and complaints, and developing action plans for process improvement. Financial performance and sales management are also key responsibilities, including reviewing P&L statements, managing budgets, and ensuring effective merchandise presentation. The role includes supervision and development opportunities for hourly associates, ensuring compliance with company policies, and supporting the company's mission and values.
