(USA) Senior Manager, UX Design - Associate Experiences

Walmart • Sunnyvale, CA

97d • $143,000 - $286,000

About The Position

At Walmart International, we are seeking a Senior Manager, UX Design to lead design strategy and execution for Walmart’s enterprise-facing tools, including store systems, warehouse applications, and delivery driver experiences. Based in Sunnyvale, CA (on-site, 5 days a week), this role will shape the digital ecosystem that empowers our associates to deliver excellence every day.

Requirements

• Strong critical thinking and problem-solving abilities with a systems-thinking approach.
• Exceptional communication and storytelling skills for executive and cross-functional audiences.
• Deep expertise in user research, interaction design, and design operations.
• Ability to thrive in ambiguity, influence without authority, and drive consensus across XFN partners.
• Strong leadership presence with the ability to coach, mentor, and inspire design teams.
• Strategic mindset with experience identifying gaps, shaping roadmaps, and delivering measurable impact.
• 10-12+ years of professional experience in UX, Product Design, or related fields.
• 5+ years of experience managing and scaling design teams, preferably in enterprise or logistics/retail tools.
• Proven track record of delivering strategic design initiatives with measurable business impact.

Nice To Haves

• Experience in retail, supply chain, or large-scale enterprise software.
• Familiarity with accessibility standards, inclusive design practices and localization.
• Spanish language proficiency is a plus.

Responsibilities

• Define and drive the UX vision for associate-facing and driver tools, aligning with Walmart’s enterprise priorities.
• Identify experience gaps and translate business needs into actionable design strategies.
• Establish and advocate for best practices in interaction design, usability, and accessibility across platforms.
• Build, mentor, and inspire a high-performing design team, providing career growth opportunities through coaching, feedback, and stretch assignments.
• Foster a culture of belonging, creativity, and continuous learning.
• Partner with Product, Engineering, Operations, and Business stakeholders to shape product direction, ensuring associate needs are at the center of decisions.
• Build strong relationships across functions and geographies, influencing without authority to drive alignment and execution.
• Oversee multiple initiatives simultaneously, ensuring projects are delivered on time, at quality, and with measurable impact.
• Anticipate risks and develop contingency plans, while ensuring adaptability in execution.
• Represent design strategy at senior leadership forums with clarity, confidence, and data-driven storytelling.
• Advocate for associates’ needs by bringing user insights and empathy into decision-making.

Benefits

• Incentive awards for performance.
• 401(k) match.
• Stock purchase plan.
• Paid maternity and parental leave.
• PTO, including sick leave.
• Multiple health plans.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees