(USA) Personal Shopper - Sams

Sam's Club • Joliet, IL

404d • $37,440 - $52,000

About The Position

The Membership Support role at Sam's Club focuses on developing and supporting Membership by providing information on benefits, promoting products and services, and processing Memberships and upgrades. The position also emphasizes maintaining safety standards within the facility and fulfilling Member orders accurately and efficiently. The role requires collaboration with various stakeholders to meet Membership goals and provide excellent Member service while adhering to company policies and ethical standards.

Requirements

• High school diploma or equivalent.
• Ability to work in a fast-paced environment and handle multiple tasks.

Nice To Haves

• Experience in retail or customer service.
• Familiarity with safety standards and procedures.

Responsibilities

• Develop and support Membership by providing information on Membership benefits and promoting the value of Company products and services.
• Process Memberships, upgrades, and credit accounts.
• Participate in sales and marketing events to meet Membership goals.
• Maintain safety of the Facility by following all safety standards, procedures, and guidelines.
• Conduct safety sweeps and follow proper procedures for handling hazardous materials.
• Fulfill Member Fax 'n Pull and Click 'n Pull orders by reviewing, pulling, scanning, wrapping, and palletizing items.
• Ensure the accuracy of orders and invoices and secure items until Members arrive.
• Follow up on out-of-stock merchandise to meet Member needs.
• Complete work assignments by using policies, data, and resources; collaborating with managers and co-workers; and communicating progress.
• Provide Member service by acknowledging needs, assisting with purchasing decisions, and resolving issues.
• Comply with company policies, procedures, and standards of ethics and integrity.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability coverage.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree