The position involves assisting management with the supervision of associates in the assigned area of responsibility. This includes assigning duties, communicating goals and feedback, training associates on processes and procedures, and providing direction on member service approaches to ensure member complaints are resolved according to company guidelines. The role also entails maintaining safety in the facility, supporting the Sam's Club ecommerce plan, supervising associates, executing the Sam's Club Pickup plan, and ensuring compliance with company policies and procedures. Additionally, the position requires developing and implementing processes to meet business needs, leading teams, and promoting a culture of respect and integrity.