(USA) Overnight Stocking Coach, Non-Complex

Walmart • Bourbonnais, IL

117d • $65,000 - $80,000

About The Position

The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. Responsibilities include touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, and introducing and leading company change efforts. The role requires modeling exceptional customer service standards, managing customer service initiatives, and ensuring customer needs and complaints are successfully resolved. Additionally, the position drives financial performance and sales by managing budgeting, forecasting, and controlling expenses, while also ensuring effective merchandise presentation and operational processes. The role includes hiring, training, and mentoring associates, ensuring compliance with company policies, and fostering a culture of belonging. The position emphasizes integrity, customer service, and continuous improvement.

Requirements

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training for facilities that sell firearms.
• Attendance and successful completion of all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• Certificate of Completion in People and Business Leadership.
• General work experience supervising 5 or more direct reports.

Responsibilities

• Lead and develop teams by teaching, training, and actively listening to associates.
• Tour stores and provide feedback to associates.
• Communicate and collaborate with all levels of associates regarding store operations.
• Model and demonstrate exceptional customer service standards.
• Manage customer service initiatives and ensure customer needs are resolved.
• Drive financial performance and sales by reviewing and evaluating Profit Loss statements.
• Assist in budgeting, forecasting, and controlling expenses.
• Ensure effective merchandise presentation and operational processes.
• Hire, train, and mentor associates, providing clear expectations and recognition.
• Ensure compliance with company policies and support company mission and values.
• Build high-performing teams and create a culture of belonging.

Benefits

• Competitive pay and performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase options.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees