The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, and utilizing technology for business initiatives and merchandising. The role requires introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and effectively communicating business objectives to teams. Additionally, the position emphasizes exceptional customer service standards, managing customer service initiatives, and ensuring customer needs and complaints are successfully resolved. The role also involves driving financial performance and sales by reviewing and evaluating profit and loss statements, managing budgeting and forecasting, and ensuring effective merchandise presentation and operational processes. The position includes hiring, training, and mentoring associates, setting clear expectations, and promoting a culture of belonging in the workplace. Compliance with company policies and procedures is essential, as well as building high-performing teams and maintaining the highest standards of integrity and ethics.
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Job Type
Full-time
Career Level
Entry Level
Industry
General Merchandise Retailers
Education Level
Associate degree