(USA) Overnight Stocking Coach, Non-Complex

Walmart • Phoenix, AZ

104d • $65,000 - $80,000

About The Position

The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. Responsibilities include touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, and introducing and leading company change efforts. The role also requires modeling exceptional customer service standards, managing customer service initiatives, and ensuring customer needs and complaints are successfully resolved. Additionally, the position drives financial performance and sales by managing budgeting, forecasting, and controlling expenses, while also ensuring effective merchandise presentation and operational processes. The role includes supervising and developing hourly associates, ensuring compliance with company policies, and fostering a culture of belonging and respect within the workplace. The position emphasizes integrity, customer service, and continuous improvement.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years of general work experience and 1 year's supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training for facilities that sell firearms.
• Attendance and successful completion of all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• Certificate of Completion in People and Business Leadership.
• General work experience supervising 5 or more direct reports.

Responsibilities

• Leads and develops teams by teaching, training, and actively listening to associates.
• Communicates and collaborates with associates regarding store operations and company direction.
• Models and demonstrates exceptional customer service standards.
• Drives financial performance and sales by managing budgeting and forecasting.
• Supervises and develops hourly associates by hiring, training, and mentoring.
• Ensures compliance with company policies and supports company mission and values.
• Builds high-performing teams and creates a workplace culture of belonging.
• Acts with integrity and promotes ethical standards.
• Delivers results while putting the customer first.
• Drives continuous improvements and encourages learning from mistakes.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase options.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree