(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Joplin, MO

128d • $65,000 - $80,000

About The Position

The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. Responsibilities include touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, and introducing and leading company change efforts. The role requires modeling exceptional customer service standards, managing customer service initiatives, and ensuring customer needs and complaints are successfully resolved. Additionally, the position drives financial performance and sales by managing budgeting, forecasting, and controlling expenses, while also ensuring effective merchandise presentation and operational processes. The role includes hiring, training, and mentoring associates, ensuring compliance with company policies, and promoting a culture of belonging. The position emphasizes integrity, customer service, and continuous improvement.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training for facilities that sell firearms.
• Attendance and successful completion of all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• Certificate of Completion in People and Business Leadership.
• General work experience supervising 5 or more direct reports.

Responsibilities

• Leads and develops teams by teaching, training, and providing feedback.
• Models and demonstrates exceptional customer service standards.
• Drives financial performance and sales by managing budgeting and forecasting.
• Provides supervision and development opportunities for associates.
• Ensures compliance with company policies and promotes a culture of belonging.
• Coordinates and oversees job-related activities and assignments.
• Acts with integrity and promotes the highest standards of ethics.
• Delivers results while putting the customer first.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase plan.
• Company-paid life insurance.
• Paid time off including PTO, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree