(USA) Operations Manager (Non-Complex)

Walmart • Fishers, IN

93d • $65,000 - $80,000

About The Position

The position involves initiating, directing, and participating in community outreach programs, encouraging associates and managers to serve as good members of the community. This includes establishing and maintaining relationships with key individuals or groups in the community, representing the company to various external organizations, and championing company-sponsored programs, events, and sustainability efforts. The role also ensures compliance with company policies and procedures, holding hourly associates accountable, analyzing reports, implementing asset protection and safety controls, and maintaining quality assurance standards. Additionally, the position provides supervision and development opportunities for hourly associates, models exceptional customer service standards, assists in driving financial performance, and coordinates job-related activities to meet customer and business needs.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
• Ability to attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• General work experience supervising 5 or more direct reports.

Responsibilities

• Initiate and direct community outreach programs.
• Encourage associates and managers to serve as good community members.
• Establish and maintain relationships with key community individuals or groups.
• Ensure compliance with company policies and procedures.
• Hold hourly associates accountable and analyze reports.
• Implement and monitor asset protection and safety controls.
• Maintain quality assurance standards and oversee safety reviews.
• Develop and implement action plans to correct deficiencies.
• Provide direction and guidance on executing company programs.
• Supervise and develop hourly associates by hiring, training, and mentoring.
• Model exceptional customer service standards.
• Assist store manager in driving financial performance.
• Review and evaluate Profit Loss statements.
• Control expenses to ensure they are indexed to sales.
• Coordinate job-related activities and assignments.
• Build accountability and measure progress in achieving results.
• Promote a culture of belonging and respect for individuals.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase plan.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree