(USA) Operations Manager (Non-Complex)
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About The Position
The position involves initiating, directing, and participating in community outreach programs, encouraging associates and managers to serve as good members of the community. The role includes establishing and maintaining relationships with key individuals or groups in the community, representing the company to various external organizations, and championing company-sponsored programs, events, and sustainability efforts. The position ensures compliance with company policies and procedures, holding hourly associates accountable, analyzing reports, implementing asset protection and safety controls, and maintaining quality assurance standards. It also involves providing supervision and development opportunities for hourly associates, managing customer service initiatives, and assisting the store manager in driving financial performance. The role requires coordination of job-related activities, building accountability, and promoting continuous learning. The position emphasizes respect for individuals, integrity, and a commitment to customer service and excellence.
