(USA) Operations Manager (Non-Complex)

Wal-Mart • Overland Park, KS

73d • $65,000 - $80,000

About The Position

The position involves initiating, directing, and participating in community outreach programs, encouraging associates and managers to serve as good members of the community. This includes establishing and maintaining relationships with key individuals or groups, representing the company to various external organizations, and championing company-sponsored programs, events, and sustainability efforts. The role ensures compliance with company policies and procedures, holding associates accountable, analyzing reports, implementing safety controls, and maintaining quality assurance standards. Additionally, it provides supervision and development opportunities for associates, models exceptional customer service standards, and assists in driving the financial performance of the facility. The position also coordinates job-related activities, supports plans to meet customer and business needs, and promotes a culture of belonging and integrity within the workplace.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years of general work experience and 1 year's supervisory experience.
• Associates must attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• General work experience supervising 5 or more direct reports.

Responsibilities

• Initiate and direct community outreach programs.
• Encourage associates and managers to serve as good community members.
• Establish and maintain relationships with key community individuals or groups.
• Ensure compliance with company policies and procedures.
• Hold hourly associates accountable and analyze reports.
• Implement and monitor asset protection and safety controls.
• Oversee safety and operational reviews.
• Develop and implement action plans to correct deficiencies.
• Provide direction and guidance on executing company programs.
• Supervise and develop hourly associates by hiring, training, and mentoring.
• Model and demonstrate exceptional customer service standards.
• Assist store manager in driving financial performance.
• Review and evaluate Profit and Loss statements.
• Control expenses to ensure they are indexed to sales.
• Coordinate job-related activities and assignments.
• Support plans and initiatives to meet customer and business needs.
• Promote continuous learning and adaptability.

Benefits

• Competitive pay and performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Education assistance through Live Better U program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees