(USA) Operations Manager (Non-Complex)

Wal-Mart • Boynton Beach, FL

79d • $65,000 - $80,000

About The Position

The position involves initiating, directing, and participating in community outreach programs, encouraging associates and managers to serve as good members of the community. This includes establishing and maintaining relationships with key individuals or groups, representing the company to various external organizations, and championing company-sponsored programs, events, and sustainability efforts. The role ensures compliance with company policies and procedures, holding hourly associates accountable, analyzing reports, implementing asset protection and safety controls, and maintaining quality assurance standards. Additionally, it involves supervising and developing hourly associates by hiring, training, mentoring, and providing performance evaluations. The position also requires modeling exceptional customer service standards, assisting in driving financial performance, and coordinating job-related activities to meet customer and business needs. The role emphasizes respect for individuals, integrity, customer service, and striving for excellence.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
• Associates must attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• General work experience supervising 5 or more direct reports.

Responsibilities

• Initiate, direct, and participate in community outreach programs.
• Encourage and support associates and managers in community service.
• Establish and maintain relationships with key community individuals or groups.
• Ensure compliance with company policies and procedures.
• Hold hourly associates accountable and analyze reports.
• Implement and monitor asset protection and safety controls.
• Oversee safety and operational reviews.
• Develop and implement action plans to correct deficiencies.
• Provide supervision and development opportunities for hourly associates.
• Model and demonstrate exceptional customer service standards.
• Assist store manager in driving financial performance.
• Review and evaluate Profit Loss statements.
• Control expenses to ensure they are indexed to sales.
• Coordinate and oversee job-related activities and assignments.
• Build accountability and measure progress in achieving results.
• Promote a culture of belonging and respect for individuals.

Benefits

• Competitive pay and performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Education assistance for associates and dependents.

What This Job Offers

• Job Type: Full-time
• Industry: General Merchandise Retailers
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees