(USA) Operations Manager (Non-Complex)

Walmart • Hickory, NC

93d • $65,000 - $80,000

About The Position

The position involves initiating, directing, and participating in community outreach programs, encouraging associates and managers to serve as good members of the community. This includes establishing and maintaining relationships with key individuals or groups in the community, representing the company to various external organizations, and championing company-sponsored programs, events, and sustainability efforts. The role ensures compliance with company policies and procedures by holding hourly associates accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, and maintaining quality assurance standards. Additionally, it involves overseeing safety and operational reviews, developing and implementing action plans to correct deficiencies, and providing direction and guidance on executing company programs and strategic initiatives. The position also includes providing supervision and development opportunities for hourly associates, managing customer service standards, assisting in driving financial performance, and coordinating job-related activities.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years of general work experience and 1 year's supervisory experience.
• Ability to attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• General work experience supervising 5 or more direct reports.

Responsibilities

• Initiate and direct community outreach programs.
• Encourage associates and managers to serve as good community members.
• Establish and maintain relationships with key community individuals or groups.
• Ensure compliance with company policies and procedures.
• Analyze and interpret reports related to asset protection and safety.
• Oversee safety and operational reviews.
• Develop and implement action plans to correct deficiencies.
• Provide supervision and development opportunities for hourly associates.
• Model and demonstrate exceptional customer service standards.
• Assist store manager in driving financial performance.
• Review and evaluate Profit and Loss statements.
• Control expenses to ensure they are indexed to sales.
• Coordinate job-related activities and assignments.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) plan.
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree