(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)
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About The Position
The position involves communicating with individuals or groups both verbally and in writing, including customers, suppliers, and associates. The role requires driving and implementing the business plan for the area of responsibility to achieve facility goals such as production, quality, and safety, while also implementing operational improvements. Responsibilities include forecasting staffing workload and performance results, preparing and analyzing business reports to identify operational improvements, and ensuring compliance with logistics and company quality and safety standards. The position also involves supervising and managing associates and leaders, providing direction, monitoring performance, and identifying training and development needs. The role emphasizes respect for individuals, building high-performing teams, and fostering a culture of belonging. Additionally, it requires acting with integrity, serving customers and members, and striving for excellence through continuous improvement and learning.
