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The position involves providing member service by acknowledging member needs, offering guidance on self-service technology, assisting with purchasing decisions, resolving member issues, and promoting company products and services. The role also includes supervising associates, assigning duties, training on processes, ensuring compliance with company policies, and participating in recruitment and evaluation of associates. Additionally, responsibilities include receiving and stocking supplies, maintaining safety standards, overseeing merchandise presentation, monitoring food quality, and implementing business processes in collaboration with management and co-workers.